Monday – Thursday: 9am–5pm.   Friday: 9am–5:30pm.   Saturday: 9am–12:30pm   585.223.9151   585.425.7253

Corona Virus Response and Updates

Fairport Federal Credit Union remains open to serve you and is financially strong and prepared to serve our members during uncertain and turbulent times. As our communities mobilize for the well-being of our families and neighbors, we are temporarily adjusting our in-person services in support of community health and to ensure the continuity of business of serving members. Please check back frequently for new updates. Below is a current status update of all information related to our hours and services. Please take care and be safe!

March 23, 2020

Main Office. The lobby is closing effective 5:00pm Tuesday, 3/24, but staff remain during normal business hours to assist you by phone or by appointment only.

Remote Banking Reminders and Social Distancing

Most transactions can be done remotely. Please consider using all the electronic banking services and card services that we have to offer:

• ATM & Night drop services are still available, and transactions will be processed throughout the day. • Loan closings will be conducted by appointment only. • Certain services are available by appointment only. • Hours of Support Monday through Saturday will remain the same but are restricted to phone support or by appointment only.

stay safe 2020

Most transactions can be done remotely. Please consider using all the electronic banking services and card services that we have available. We can help you to sign up for Direct Deposit, order a Debit or Credit Card, enroll in Online & Mobile Banking, and Bill Pay as alternate banking options.

We are committed to the well-being of our membership and we are here to help in any way we can.

Members who need to have one-on-one or in-person appointments should reach out by phone first to our office and we will work with you to come up with accommodations to meet your needs.

• For assistance please call us at (585) 223-9151

March 23, 2020 9am

Please be aware of coronavirus scams. If Fairport Federal Credit Union staff reach out to you with information related to the Coronavirus, WE WILL NOT ASK for or include links requiring confidential information such as your name, password, personal identification number (PIN) or other account information. Many fraudsters will attempt to use this fluid situation to their advantage. It is important that you remain vigilant in your efforts to protect your personal information.

March 20, 2020

New York State Governor Andrew M. Cuomo today issued a mandate that all non-essential workers stay home effective March 22, 2020. As a reminder, banking services offered by Fairport FCU remain an essential service to the community and are exempt from workforce reduction mandates.

March 13, 2020

We strongly encourage members to practice social distancing and to use online and mobile banking and all other digital banking services.